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Returns & Refunds Policy

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Need Help?

Thanks for shopping at ​Crystal Makeup Stands​. If you are not entirely satisfied with your purchase, we're here to help. Please read the information below:

Returns

  • We do not accept returns if your package is damaged by the carrier. Please contact the carrier to file a claim.
  • If your item is damaged on our behalf, you can return your item within 3 calendar to be eligible for an exchange or refund.

Refunds

  • We do not offer refunds unless your item arrives damaged on our behalf not the carrier.

Shipping

  • You will be responsible for paying for your own shipping costs for returning your item.
  • Shipping costs are non​refundable.
  • If you receive a refund, the cost of return shipping will be deducted from your refund. 

Contact Us

If you have any questions on how to return your item to us, contact us.